Sr Supply Support Engineer Full Time NEW

Location: Ottawa, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow’s possible.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean’s, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

Senior Supply Support Engineer

Ottawa, ON- Hybrid

Regulatory Compliance Requirements

• Requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, the ITAR or the EAR

• Requires a positive Controlled Goods assessment as you will have direct access to hardware, software, technology or technical data controlled under the Canadian Controlled Goods Program

• Required to obtain and maintain a Security Clearance at the NATO Secret Level

Position Summary

We have a current vacancy for a Senior Supply Support Engineer who will conduct, contribute, assist, and monitor/report the preparation and implementation of material support requirements.  These tasks include parts, BOMs, and other items required to execute on material support, which the Engineer / Specialist optimizes for cost, efficiency, program requirements, and timing

Key Areas of Responsibility  

• Coordinate LCMM Team, ILS specialists, Procurement staff, Ship Support, and the Customer as required to implement the required Material Support solutions, as defined by LCMMs;

• Own Material Master definition and support other groups in implementation and maintenance of their areas of Material Master data.  Interfaces with the Customer to ensure correct alignment of Master Data;

• Process and maintain Material Requirements Planning (MRP) entitlements for all storerooms;

• Implement Preventative Maintenance BOMs as received from ILS team/LSAR;

• Coordinate materials definition and Cataloging to permit accurate and timely procurement of materials for Service Delivery, with lowest reasonable cost;

• Lead and participate in department improvement projects;

• Responsible for accurate implementation of material logistics attributes (UoM, weight, certification, serialization, etc);

• Report on material delivery metrics and Program KPIs, as defined

• Coordinate obsolescence replacement/Alternate Part Approval requests, as discovered;

• Support all other Supply Support team members with escalation requests;

• Analyze requested spares and spares quantities to support equipment, balancing requests between Customer, Thales Engineering, ILS, Procurement, and Technical Authorities or ship staff;

• Support the LCMM team and Service Delivery in identifying the maintenance or spares required to support defined Maintenance Work;

• Support Engineering personnel with the development of Engineering Change proposals as they pertain to materials and material management;

• Support the Program stakeholders by addressing material queries in a timely manner;

• Provide second-level support to Procurement and Warehouse staff regarding materials sourcing and definition;

• Participate in regular team meetings, advising on material status, and recommending remedial action for any potential issues;

• Mentor junior engineers in these areas;

• Ensure relevant standards, procedures / practices and controls are being followed;

• Other duties as required.

Minimum Qualifications  

• An Engineering degree in mechanical, electrical, electronic, industrial, reliability or naval engineering

• At least 5 years of experience conducting Logistics Support Analysis in maintenance and supply support of complex systems or equipment;

• Independent worker, self-starter and require minimal supervision;

• Above-average coordination, communications, and interpersonal skills;

• Experience using the Microsoft Office Suite, with strong skills in Excel;

• Language: English (Essential), French (Desirable)

Preferred Qualifications:

• Knowledge of Material Requirements Planning (MRP) methods and implementation;

• Previous experience working with application software such as SAP, Maximo, OmegaPS, and DRMIS will be considered an asset;

• Background in naval systems and equipment is desirable;

• Experience supporting an operational military asset;

• Experience developing Integrated Logistics Support Plans, Processes or Procedures;

• Experience identifying and addressing Logistics Support Analysis deficiencies regarding Supply Support.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

Special Position Requirements

Schedule: 40 hours per week

Physical Environment: Hybrid position – which is a mix of working from home and onsite (in office, at customer site or on board ships alongside in harbour)

Travel: Occasional domestic travel maybe required in support of the ships

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) $95,000 – $125,000 CAD Annual.

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

We use artificial intelligence–enabled tools as part of our recruitment process to support activities such as candidate discovery, résumé matching, and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the requirements within the job description.  All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

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Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: 

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

• Company paid holidays, vacation days, and paid sick leave. 

• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

• Employee Discounts on home, auto, and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.