Project Manager – Integrated Client & Community Care Permanent Full-Time Full Time

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.” 

View more comments from our clients and their family members.

Pay Range

Commensurate with experience.

The Project Manager (the Manager) will lead project team(s) in both the execution and adoption of high value projects and initiatives aligned with VHA’s operational and strategic annual deliverables. This role will develop and maintain sustainable processes to keep stakeholders informed of projects’ status, risks, and execute mitigation strategies with a variety of stakeholders both internal and external to VHA.

Key Areas of Accountabilities

• Focus on ensuring successful delivery while ensuring strong adoption and realization of benefits.

• Championing a co-design approach.

• Ensure voices for clients, families, frontline staff, and partners drive projects from conception to completion.

• Using tools and processes to drive sustainable and quality care delivery.

• Assess risks and proactively mitigate project and operational constraints while championing a future-proofing mindset.

• Develop and maintain sustainable processes to keep stakeholders informed of projects’ status, risks, and execute mitigation strategies with a variety of stakeholders both internal and external to VHA.

Required Qualifications

• Bachelor’s degree in a related health care discipline or business degree is required.

• Advanced degree, e.g. Masters Degree in Health Administration or Business Administration or equivalent ideal.

• Project Management Professional (PMP) certification strongly preferred.

• A minimum of five years’ experience of project management, preferably in health-related, non-profit, or public service sectors.

• Proven ability to build and maintain strong working relationships with multiple internal partners and stakeholders.

• Proven ability to promote a culture of collaboration.

• Experience in supporting and applying a design approach in the delivery of projects that require significant change management and impact standard operating practices within a health care setting.

• Experience in leading and supporting project teams.

• Excellent project management skills, utilizing project planning techniques and project planning tools and documentation, e.g., project charter, project plan, work breakdown structures, lessons-learned, status reports, Gantt charts, critical path analysis, etc.

• Proactively identifies project risks and recommend solutions and mitigation strategies.

• Proficient in developing collaborative plans with multiple stakeholders.

• Demonstrated ability to manage conflict.

• Ability to support and motivate a cross-functional project team to deliver change with a focus on benefits realization.

• Excellent communication skills, both written and verbal.

• Effectively manage multiple concurrent projects with competing timelines, ensuring timely delivery while maintaining high standards of quality.

• Effective problem-solving and critical-thinking skills.

• Experience in applying quality improvement methodologies to achieve outcomes is valuable (e.g., process mapping, value stream analysis, kaizen events etc.)

What makes VHA’s compensation unique?

• Benefits and pension plan for permanent eligible employees

• Compensation for education and professional development

• VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career

• Mentorship and peer support

• Career development opportunities

• Employee and family assistance program

• Wellness resources

• Perks & discounts

• Staff & service provider events

Accommodation and VHA’s commitment to DEI

At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.

How to Apply?

Our online application should take about 5 to 10 minutes to complete.

VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.

Thank you to everyone who applies. We will review applications as they are received. We’ll only be contacting those selected for further discussion.

In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.